Room & invite issues
Include the six-character room code and what device you were using.
support online
How can we help?
Room links, playback, downloads or account questions — send a message to the Hyperbeam support team.
CONTACT SUPPORT
Gmail, Outlook, Hotmail, Yandex, Yahoo, iCloud and Proton addresses are accepted.
For abuse prevention, support submissions may include your public IP address and approximate country/region in the support ticket.
Download help
If SmartScreen appears, verify you downloaded Hyperbeam from the official Hyperbeam download page.
Typical response time
Most messages are reviewed within 1–2 business days.
Create a room
Your room code is generated automatically. Just choose the name people will see.